Holiday Inn Krakow City Centre received the prestigious award – Heartbeat Torchbearer 2019 馃弳. It is granted to outstanding hotels of the InterContinental Hotels Group network, which ensure the highest quality of service to its guests.

The threshold to receive this award is exceeding about 90% of positive guest satisfaction survey. Holiday Inn Krakow City Centre achieved 92% positive guest satisfaction.

We are proud to announce that this year’s “True Hospitality Best Colleague of the Year” award in the category of European Holiday Inn hotels was given to Jakub Malara – Junior Housekeeping Supervisor at the Holiday Inn Krakow City Centre!
Both his commitment to everyday duties and the willingness to help his colleagues were appreciated. Jakub is always smiling and stays positive. He won a title of Employee of the Month many times, and in 2018 he received the largest number of votes from his colleagues in “Stay Real Stars” program , in which we reward our employees for their attitude and outstanding efforts in making Holiday Inn Krakow City Centre a Great Hotel Guest Love!
Thank you Jakub and wish you further development and making your dreams come true!