Health & Safety Procedures

For the benefit of guests and our employees, and in line with the latest regulations, we prepared the hotel for re-opening.



Check in: 15:00 PM – Check out: 12:00 PM




 Business services


  • Printer
  • PC computers
  • Fax
  • Scanner
  • Secretarial services
  • Materials (pens, notepads, markers, nametags, etc.)



Parking area




  • Cost of parking: 12 PLN / hour
  • Cost of parking: 90 PLN  / day



 Hotel accessibility




Our staff has been trained to appropriately respond to guests with special needs. We are here so all our guests, including individuals with disabilities, have an enjoyable and safe stay. Hotel offers 3 rooms for disable guests.


All of the following are wheelchair-accessible:


  • Doors
  • Benches
  • Roll-in showers
  • Towel racks
  • HVAC controls
  • Door visors



 Additional services




  • 24-hour reception
  • Business Centre
  • Concierge
  • Cash Machine
  • Parking
  • World News – Global Newspaper Service
  • Laundry and cleaning services
  • Kosher Kitchen



 Wireless internet access


 Free Internet access for all hotel guests – 10 Mbps. 

Paid option: 20 Mbps – 40 PLN per day


The historical part of the Holiday Inn Krakow City Center building is the Parenski Palace, now beautifully renovated and integrated with a modern glass & concrete construction which blends perfectly with Krakow’s old 19th and 20th century architecture.

The palace used to belong to Professor Stanisław Pareński (1843-1913), a Krakow doctor who participated in the historic January uprising when Poland was under Partitions. Prof. Pareński was a distinguished specialist in internal medicine and a man committed to charity work.
Art exhibitions used to be organized in the Pareński Palace and they attracted all the people important during the Młoda Polska Art Nouveau period. The guests included the very gifted painter Teodor Axentowicz who painted the famous ‘Pareński Daughters’. A patron of the art exhibitions, Tadeusz Boy-Zeleński, married one of the Professor’s daughters while another one died tragically and some people claim to have seen her wandering in the hotel rooms. Jacek Malczewski and Feliks Jasiński also visited the Palace. The famous playwright Stanisław Wyspiański read out the first fragments of his most famous play Wesele in the Palace.

Welcome to Holiday Inn Krakow City Center, a hotel that combines legendary past with modern facilities.

Galea – jewelry store. You will find there bracelets, earrings, pendants, rings, stones, crystals and wedding jewelry.

The store is located in the hotel lobby area. 

Opening hours: 7.00- 10.30 and 18.00- 21.00.